Consumer Information

Consumer Complaints
Consumer organizations, forms, and resources for the disgruntled traveler

Air Travel Consumer Report
Flight delays, consumer complaints, and mishandled baggage

U.S. Department of Transportation
Flight delays, bumping, discrimination

Air Travelers with Disabilities
Site of the National Council on Disability

Consumer Travel Rights Center
Fraud alerts, rights when you cruise, take a vacation, and more

ASTA's Air Travelers' Bill of Rights
The American Society of Travel Agents' idea of air passengers' rights